FAQ

### 🐾 1. Where do you ship to?
We currently ship to Malaysia, Singapore, the United States, the United Kingdom, and selected international countries.

### 🚚 2. How long does delivery take?
Delivery times vary by destination:
- Malaysia & Singapore: 5–10 business days  
- US, UK, and others: 7–15 business days

Please note that processing time is 1–3 business days.

### 💳 3. What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other secure online payment methods.

### 🔁 4. Can I return or exchange an item?
Yes! We accept returns for unused products within 14 days of delivery. For more details, please visit our [Return & Refund Policy](#).

### ✉️ 5. How can I contact you?
You can reach us at:  
📧 hello@smartpawsclub.com  
Or fill in our [Contact Us form](/pages/contact-us)

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If your question isn’t listed here, feel free to reach out!